Understanding User-Experience in Do-It-Yourself Smart Home
본 연구에서는 사용자들이 직접 자신의 스마트홈을 만들 수 있는 DIY 스마트홈 제품들을 통해서 사용자들이 어떻게 자신들의 스마트홈을 제작하고, 수정하고, 발전해 나가는 지를 관찰하고, 더 나은 사용자 경험을 제공할 수 있는 DIY 스마트홈 디자인을 제안하였다. 최종적으로 가족들의 일상적인 루틴을 스스로 파악하고, 가족의 루틴에 맞게 스마트홈을 디자인 할 수 있는 Routinoscope라는 시스템을 제안하고 구현하였다. Routinoscope를 실제 가족의 생활 속에서 3주간 사용하면서 개선된 효과를 확인하였다.
Routinoscope
Woo, J., and Lim, Y. (2020). Routinoscope: Collaborative routine reflection for routine-driven do-it-yourself smart homes. International Journal of Design, 14(3), 19-36.
Abstract
Routines have previously been revealed to be an important design factor in smart homes. However, little research has investigated the utilization of routines in do-it-yourself (DIY) smart home system design. Using routines as a resource for DIY smart homes, this paper suggests the new concept of the smart home system Routinoscope: a routine-driven DIY smart home. Routinoscope is designed to embody collaborative routine reflection among family members. To determine the value of Routinoscope, an in-the-wild study was conducted with 6 households for 3 weeks. The results show that unlike the previous DIY smart home systems, Routinoscope shows different types of user experiences. Routinoscope enabled sensitivity to daily problems and better mediation between routines and smart home features. It also allowed family members to share their conflicts and help each other reduce such conflicts. Based on the findings, 2 design implications for future DIY smart homes are suggested: providing a problem-finding method and considering routine changes over time to maintain the DIY smart home.
UX in DIY smart home
Woo, J.and Lim, Y., “User experience in do-it-yourself style smart homes” Proceedings of Ubicomp2015, Full paper, ACM Press. (Osaka, Japan, Sep 6-10, 2015). (Honorable Mention Award)
Abstract
Do-it-yourself (DIY)-style smart home products enable users to create their own smart homes by installing sensors and actuators. DIY smart home products are a potential solution to current problems related to home automation products, such as inflexible user controls and high costs of installation. Although the expected user experience of DIY smart home products is different from that of previous home automation products, research on DIY smart home products is still in its early stages. In this paper, we report a 3-week in situ observational study involving eight households. The results suggest six stages of the DIY smart home usage cycle and design implications for improving the user experience of DIY smart home products.
Routine in DIY smart home
Woo, J. and Lim, Y., “Routine as resource: do-it-yourself style smart home”, CHI2015 Workshop, Smart for Life: Designing Smart Home Technologies that Evolve with Users. ACM.
Abstract
We want to share the results of our work-in-progress study that was to observe the user experience of do-ityourself (DIY) smart home product. Four families were observed through interviews and diary studies during three weeks. The results show that the smart home applications (rules) they created are very different from each family’s interests, needs and routines. Through the study results, we argue that utilizing daily routines as resources for DIY smart home product design can be one of the possible directions for smart home that evolves with users.
Design guideline for EUD smart home
Woo, J. and Lim, Y., “Design Guideline for End-user Smart home Creation Platform,” Korea Society of Design Science (KSDS) 2012.
초록
언제 어디서나 컴퓨터들이 우리 주변에 있는 상황을 바라본 유비쿼터스 컴퓨팅은 스마트 기기들의 등장과 함께 그 관심이 더욱 가속되고 있다. 하지만 20년전 Weiser가 처음 제시한 유비쿼터스의 비전과는 달리 깔끔하고 정리된 형태의 기술 발전 보다는 복잡하고 어지러운 방향으로 기술이 발전되고 있다. Rogers(Rogers, 2006)는 유비쿼터스 기술에 사용자 경험을 부가 시키려면 기존의 기술 중심적(Proactive Computing) 방식이 아닌 사용자들이 스스로 기술을 사용할 수 있도록 참여시키는 자발적 사용자 중심(Proactive people)으로 진행되어야 된다고 주장하였다. 본 연구는 Rogers교수가 주장한 자발적 사용자 중심의 유비쿼터스 디자인을 바탕으로 사용자들이 스스로 그들의 니즈를 충족시키기 위해서 기술을 활용할 수있는 플랫폼을 디자인하기 위한 가이드라인을 알아보았다.